FAQs
Marshall's Autobody Experts
Can I choose my own repair shop?
You have the legal right to select any collision repair facility of your choice. No insurance company can require you to use their preferred or recommended shop.Do shops work with all insurance companies?
Most established collision repair facilities work directly with all major insurance carriers and will help you manage the claims documentation and approval process.How long do repairs take?
Small dents typically require one to three days for completion, while significant structural repairs may take one week to several weeks based on the availability of necessary parts.What kinds of parts are used?
Repair facilities may utilize OEM (Original Equipment Manufacturer) components, aftermarket alternatives, or recycled parts depending on your insurance coverage, the age of your vehicle, and applicable safety standards.What is OEM procedure?
This refers to the manufacturer's authorized repair and testing standards designed to maintain the proper function of safety features and structural integrity through correct welding and restoration techniques.














